We believe that training is the cornerstone of our service delivery as it not only improves skills,
but also promotes healthy interaction which builds and motivates the entire staff complement
in a competent pro-active unit. Training of our personnel is as important as the selection process and is ongoing. The Field Managers are responsible for the initial SOP training of new Security Officers on a site. They are also responsible for the ongoing training of guards to prevent complacency and to ensure that they perform in line with their SOP’s, and job descriptions so as to provide continuity in
service.


Our On-site Trainer will continue with on-the-job training, by means of mini-lectures covering topics like:
•    Discipline and Dress Code
•    Public relations and telephone procedures
•     Duties towards clients and other employees


The On-Site Trainer will also conduct ongoing assessments of staff, to determine any further training requirements.
Monthly planning will be done in conjunction with the client to establish a training program to
Improve the skills of the security officers